2017 Predictions: Allan Lockhart

Property director, NewRiver REIT

Internet sales will continue to grow, but so will physical store sales. According to our research by Verdict, the latter is set to grow by 10% in the next five years.

Far more significant than the internet is the major influence demographics have on retail. We know from our research that it is the grey pound that has the greatest spending power and that spending power will continue to increase this year and beyond.

The real challenge for retailers this year will be to protect their operation margins from increased costs due to foreign exchange movement and the national living wage.

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